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Case Study

Bureau Personal Assistant Platform
Bureau brand
Business model canvas
Business Model Canvas

At the earliest stages of a startup, I love to focus the team on business objectives with a Business Model Canvas. This tool helps identify value propositions and product-market fit. A side-effect is it develops language to describe the product (for pitch-decks).

Task flow 1
High-level task flow

To get things started, I worked out some high-level steps for the user to get onboard and find an assistant to complete tasks. The concept included an AI bot that would identify the user's needs and find them an appropriate assistant.

Task flow 2
Onboarding task-flow

Through iteration, we determined that the bot would be best implemented in an message-based interface. I developed a welcome sequence with a questionnaire to handle the bot's 'interview'.

Wireframe
Low-fidelity wireframes

A few low-fidelity wireframes helped determine the direction for the app's second function - task status tracking. We played with a few layouts including a card-based interface.

Interactive prototype
Interactive prototype

An interactive prototype and some animation work in Principle helped visualize the interaction of the message centre and the task tracking.

Final mockup
Mockup designs

Mockups and animations for product presentations provided enough excitement to get several developers and investors interested in the startup. Final designs of the published app differ in colour and layout but this early UX and UI DNA still shows in the final product.